Privacy Policy

Who We Are

Inventor-Ease is a product of The Ease Co. We build tools that help multi-vendor retailers manage their incoming inventory. Our platform connects to your Shopify store to help you track purchase orders, receive shipments, and publish products.

Contact us: michael@inventor-ease.com

What Data We Collect

When you use Inventor-Ease, we collect and store:

• Account information — your name, email address, and password (hashed)
• Shopify store data — your store domain, product catalog, inventory levels, and locations (synced via Shopify OAuth)
• Business data you create — purchase orders, vendor information, market trip notes, staged products, and receiving logs
• Uploaded files — purchase order documents (PDFs, images, CSVs) you upload for AI parsing
• Billing information — payment is processed by Stripe; we store your Stripe customer ID but never your credit card number
• Usage data — basic analytics to improve the product (page views, feature usage)

We do not collect or store your end customers' personal information. Our app works with your vendor and product data, not your customer data.

How We Use Your Data

• To provide the Inventor-Ease service (PO tracking, receiving, product publishing)
• To generate AI-powered product descriptions and parse purchase orders
• To sync products and inventory with your Shopify store
• To send you transactional emails (magic links, team invites, billing notices)
• To improve the product based on usage patterns

Third-Party Services

We use these third-party services to operate Inventor-Ease:

• Shopify — store connection and product publishing (via OAuth)
• Supabase — database and authentication hosting
• Vercel — application hosting
• Anthropic (Claude) — AI-powered PO parsing and description generation
• Stripe — payment processing
• Resend — transactional email delivery
• Sentry — error tracking and monitoring

Each service processes data according to their own privacy policy. We only share the minimum data needed for each service to function.

AI Data Processing

When you upload a purchase order, we send the document to Anthropic's Claude API for parsing. The document content is processed in real-time and is not stored by Anthropic for training purposes. We retain the parsed results in our database as part of your PO record.

When you generate product descriptions, the product details are sent to the Claude API. Generated descriptions are stored with your staged product data.

Data Retention

Your data is retained as long as your account is active. If you uninstall the Shopify app, we revoke the store connection immediately and delete all your data within 30 days per Shopify's GDPR requirements.

You can request data export or deletion at any time by emailing us.

Data Security

We protect your data with:

• Row-level security on all database tables (each client only sees their own data)
• Encrypted Shopify access tokens (not readable by application code)
• HTTPS everywhere (enforced by Vercel and Cloudflare)
• HMAC signature verification on all Shopify webhooks
• Secure, httpOnly cookies for session management

Your Rights

You have the right to:

• Access the data we hold about your business
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a standard format
• Withdraw consent for data processing

To exercise any of these rights, email michael@inventor-ease.com.

Cookies

We use essential cookies for authentication and session management. We also use basic analytics cookies (with your consent) to understand how the product is used. You can manage cookie preferences via the banner on our website.

Changes to This Policy

We may update this policy from time to time. We'll notify active users of significant changes via email.